Server problems…

Hi Guys–

Just a quick update for you about the most recent show. Apparently, the company that hosts my show (Libsyn) has been having some crazy issues. Here’s their explanation for the recent outage:

At about 2:30 EST on Thursday, Aug 23, there was a momentary DNS misconfiguration that caused some users to be unable to view the site, or in fact, resolve anything under the libsyn.com domain. The situation was recognized and resolved immediately, but due to the nature of the DNS system, some users have cached the incorrect data, either on their computer, or on the ISP DNS servers. As with everything DNS related, the caches will time out, and the correct data will be received, and we’ve been told the maximum time this will take is 24 hours. (It’s usually much shorter, however) In the meantime, a potential remedy for end users is a reboot of their computer to hopefully flush that local cache. We apologize for any downtime.

I had uploaded a new show the other day and none of my stats were updating. Everyone had seemingly vanished. I have received many e-mails from people trying to listen to the show that were unable to download it. I thought that maybe my mp3 file was corrupted, so I uploaded it again just in case. Currently, I cannot even get to my dashboard page on Libsyn’s site. Hopefully, this issue will be resolved in the next day or so. Let me know if you are still having trouble and I can contact them to see what’s up. Thanks for you patience! Hope to talk to you soon!

Matt